If the host is not at the door, teach everyone who works in the front-of-the-house to welcome guests and let them know the host is coming. All food and pop must be paid for when you get it. Long hair must be attractively tied back. No loitering in the waitresses station or outside the door. If you are sick or cannot make it to work for some other reason, or you are going to be late, call the hostess at 555-5555. Using our restaurant employee training manual templates is the fast and easy way to save yourself hours and hours of researching, organizing and writing your own training manuals from scratch. Our primary product is a social experience in which food plays only a part.
You must have a compatible program installed on your computer to use them. Forget the podium… plant the host by the door and make sure they make eye contact, smile and make a personal greeting. What if we experienced a host that truly greeted and not just seated us? Remember, friendly service is always essential. Being prepared for your job will make it much easier for you. This is very unfair to your co-workers and places impossible demands on them. If you are not working you should not be at the restaurant.
The telephone at the restaurant is a business phone. The only cheques we accept are Travellers Cheques. A relaxed, friendly atmosphere is a critical part of dining out. One hour non-paid break is to be taken for every 5 hour work period. When you are scheduled for a shift, it is your responsibility to be there on time.
You alone are responsible for knowing your shift time, and we insist that you refrain from calling the restaurant. Employees are entitled to breaks. Day Hostess is an interesting job, but it is not an easy job. But what if that changed? When something is wrong, admit it promptly and correct it cheerfully. Gentlemen must be clean shaven and hair kept neat and clean. It is your responsibility to know, understand, and follow each policy at all times.
A regular size pop is 25 cents for staff while on shift only. There must be no eating during your shift either in the kitchen or dining-room. We will not page staff to leave work to come to the phone. We hope the experience you encounter as you fulfil your duties as a Day Hostess will be very rewarding. It also earns immeasurable respect from your co- workers and management.
These behaviours, though not always indicative of intoxication, are examples of possible reactions to alcohol, and are offered as a guide to help identify intoxication. The staff does not have time to go checking schedules. Requested days off must be written in calender journal. Your pay cheques will be deposited in your bank account every second Friday. We have Training Manual Templates for the following positions - This form is available in the following formats. If you are unable to come to work please phone as early as possible so - a replacement can be called in. Guests enter your store to buy not browse.
All of these things create a low-grade image for the business and for you. It is through you that we at Riddles and Vittles extend the hospitality of this establishment to every guest. Happiness among our staff members is quickly noticed by our guests. No more than two service people should stand together in a customer area. Schedules provide an approximate number of hours working that shift.
We ask that you study it and any additional material we suggest very carefully. Sitting with customers, chewing gum or smoking on duty are never permitted. The satisfaction of a job well done, and the resulting financial rewards are direct results of the effort you've put into your job. How could that change our whole outlook of the restaurant and its service? Supervisor can request you stay longer or leave early if not busy. The bartender can set you up with one of our great appetizers or specialty drinks! Long hair must be worn off the shoulders and tied back away from the face so as not to interfere with food service. No personal or government cheques of any kind are to be cashed. If you are waiting for other staff members please do so outside.
An effective restaurant training program includes all the cycles of service, from the time a guest pulls into your parking lot to the time they drive away. In any job, reliability and punctuality are of prime importance. This means co-operation with fellow workers. Always keep tables under observation. Schedules are posted weekly on Fridays. Please inform friends of this. Your pay period runs from Sunday to Saturday inclusive.
You learn to cope with a broad range of people and situations. Day Hostess offers many opportunities for personal development and growth. All schedule changes must first be approved by the hostess. Staff meals - one per shift, as shown on a staff menu, are available at a reduced price. Server Training Manual Table of Contents page 1 -. Smiling is part of our restaurant policy. Requested days off are not automatically granted; however, every attempt will be made to fulfill your request.